Effective Date: Sept 2025

At C-Retail, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Point of Sale (POS) software services.

1. Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

• Name
• Email address
• Phone number
• Business information (e.g., business name, address)

Payment Information

If you make a payment through our services, we may collect payment information, including credit card numbers and billing addresses. This information is processed securely and is not stored on our servers.

Usage Data

We automatically collect certain information when you use our services, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visits
• Time spent on those pages

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and send you confirmations
• To communicate with you, including sending updates and promotional materials
• To analyze usage trends and monitor the effectiveness of our services
• To protect against fraudulent or unauthorized transactions

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, process payments, or provide support. These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Withdraw consent to our processing of your information, where applicable

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

C-Retail Point of Sales
Email: support@c-retail.com